Concrete Gem Services

Meg and Phillip were excellent to deal with and did a very professional job from start to finish during our vehicle crossing replacement. Meg provided a detailed written quote promptly and it was a pleasure to deal with her with her friendly, bubbly personality and outstanding communication skills. Despite our job being a bit more complicated than the average crossover, Meg and Phillip sorted things out efficiently and we were very happy with the final job. I would definitely recommend this company.

Steve R, McKinnon

Highly recommended! Meg, Philip, Jason and the team have provided an excellent services to pour massive beautiful coloured concrete on my front yard. I am impressed on how Meg manage the project and get the job done, especially live Photo update and communication while I am not at home. Another extra point was that they always arrive on time as promised.

Billy B, Box Hill

Philip, Meg and their team are just awesome. They did driveway and crossover for us and we didn’t have to worry about anything from start to end. 1, Meg is the most reliable project manager I’ve seen in the last few years. She was always present at the construction site coordinating everything. 2, Philip and his team did high quality jobs without wasting anytime. 3, They delivered excellent services in a professional way and most importantly with a much more reasonable price than those who might provide similar service. Very nice guys and easy to communicate. Strong recommendation for everyone who wants someone to take care of his or her landscaping.

Peter Y, Bentleigh East

What a great service and solid skill they delivered! I can't say enough thank you to Concrete Gem, you guys are the best in the trade!!!!! The job you did for my parents, not to mention the patience you had dealing with all the language barrier and tricky requests, was superb in many ways! Again, a big thanks to the Concrete gem team and we highly recommend them!

Shirley Y, Cheltenham

TL;DR: If you're after a concreter who is responsive, trustworthy, honest, reliable and decently priced, you need not look further. It was a pleasure working with Meg, Phillip and the team on our concreting requirement. Despite the small nature of the job, Meg was responsive from the get-go and so very organised! Having dealt with a lot of contractors, I was quite impressed with the level of knowledge, professionalism and thinking displayed by them. We organised everything via email and all correspondence from Meg was clear and concise. On the 1st day of the job, we met onsite to go through the requirements one last time and finalise any questions the team had with the layouts. On pouring day, Meg was everywhere ensuring that all was going to plan. But Phillip and the team knew exactly what they were doing and did a bang up job of installing the ground socket of our Hills hoist as well. Then once the concreting work was done, they did a good clean of the areas they could and apologised for the areas they couldn't as it was too near the fresh concrete. It's very rare to come across a team like that. Our bricklayer came to check the fence foundations later the same day it was poured and you know you're onto a good thing when a brickie says that was a very professional job and was relieved it was all done very well. Thank you Meg, Phillip and the team once again for the wonderful work you guys have done.

Frederick L, Glen Waverley

Absolutely highly recommended - Meg and Phillip were a pleasure to work with, the communication was the best we have ever had! We love our new exposed aggregate driveway, it’s all neatly finished off and the rainwater drains perfectly - which was a really big deal for us. Meg has great design ideas, gave us plenty of information on what would suit our house and the opportunity to look at finished jobs, so we could see colours and mixes. Nothing was too much trouble, they checked in at every stage, made some adjustments as we went along, were always on time, sent photos of progress if we weren’t home, cleaned up after each day - no stresses at all. A high quality job at a very competitive price!

Elise H, Mount Waverley

Amazing service from Phil and Meg. They redid footpath panels, reinstated gutter and footpath, placed a small driveway and did some work inside the property pouring concrete for our deck base and water tank base. Everything was done when they said and how they said. These jobs were done over a three different call outs and no issue with anything! They dealt with council directly as well. Meg was lovely to deal with and answered all our questions!

Stella C, Malvern East

Meg and the team were exceptional from first contact. Meg was extremely responsive and went above and beyond in dealing with the Council and SouthEast Water (she obviously has a great relationship with the City of Glen Eira and even helped us with the permit application and approval). We're very happy with the vehicle crossover - SouthEast Water pronounced it "perfect" and the Council was happy with how we reinstated the crossover and footpath to satisfy the asset protection permit conditions. Thanks team!

Michelle S, Bentleigh

Thank you so much Meg, Philip and the Concrete Gem team for the brilliant work you did installing our crossover. Our crossover was not an easy project, being on a main road, with essential services running through the nature strip and having to fit in between a Telstra pit and a council tree. Meg’s attentive manner, industry knowledge, professionalism and relationships with council helped make this a smooth & stress free process. Meg kept me up to date with every step and with Philip’s exceptional work our crossover came out even better then we could have imagined. Meg & Philip it was an absolute pleasure working with you! And to those reading this review don’t think twice, give them a call, if you want to save time, money and stress.

David N, Caulfield

Hi Meg and Phil - Wow! What a difference the concreting has made, just walking on the concrete yesterday and thinking about what it was like before! It’s amazing! We had an estate agent come through yesterday and he commented on the exposed aggregate driveway and how good it was! We love it, thanks guys!

Kevin C, Oakleigh

Highly recommended. Professional service and amazing finished products. Meg and Phil always go above and beyond to help their clients and exceed their expectations.

Kathleen K, Carrum Downs

Great communication, organised everything with Council to replace my crossover and footpath - highly recommend using these guys, 5 Star service!

Robert G, Drysdale

Meg and Phil are exceptional..customer service is fantastic, they keep you up to date and follow through with any queries you have

Sandra C, Black Rock

Concrete Gem Services doing really good job, very friendly management, highly recommended

Roshan S

There's no pleasing some people... we are not those people. We are so happoy with the final product. It was a process to finally getter around to concreting - we were stuffed around by other guys. Finally contacted Concrete Gem Services following a recommendation - they were recommended on quality and professionalism. Two thumbs up because that's exactly what these guys deliver on! You get what you pay for. If you are something who goes for the cheapest around maybe look elsewhere, but if you want the job done properly and done when they say it's going to be, go to Meg and Phil at Concrete Gem. Not aonly are they easy to get on with and flexible to work with, they ensure the client is happy and work with you to get a great outcome - as the photos attest to!

Stefan C, Cheltenham

CONCRETE GEM have a very good services and good price. They did my driveway and it look great and we are very happy.

Bob Lee, Chadstone

Fantastic! Meg and Phillip are fabulous to deal with, excellent communication and care. Highly recommended on price and quality. Reliable, knowledgeable and workmanship of a very high quality.

Leigh and Elise, Mount Waverley

It was a pleasure working with Meg and Phillip on this project. We're really happy to have found such a great company to deal with, and you are both also such warm and friendly people to work with. Thank you for taking our job as well and for the professional level of the work.

Fred and Tina, Glen Waverley

Meg, it has been a lovely and memorably experience with you. To no surprise, you and Phil have done a superb job. Thank you so much. You have exceeded expectations with bringing in a lot of colour and charm to our garden. Seeing the final result, we know we will get a great result for the house, we are so lucky to have found you guys. Thank you so much!!!

Peter, Ashburton

They were outstanding .Effortless to work with.

Lyndy, Brighton East

I would highly recommend this business, they were so professional and friendly. They have a wealth of experience and honest. Loved meeting them and have them do our backyard. Very happy!

Betty, Keysborough

Meg was always prompt with messaging and letting me know what was happening. Meg and Phillip did a fantastic job on my garden. They were in and out in a day and it was so wonderful to come home from work to a beautifully landscaped back garden. I would highly recommend Concrete Gem Services.

Isobel, Boronia

We are very pleased with our concreting. The exposed aggregate looks fantastic and gives a real lift to the front of the house. Meg and her team were very professional and we are very happy recommending them.

Chris & Lina, Heathmont

The team at Concrete Gem have been outstanding. Their excellent customer service and can do attitude made them a pleasure to deal with. I wouldn't hesitate to use their services in the future. Aaron and Alicia

Aaron, Chadstone

Meg, Phil and their team are highly reliable, professional and great to deal with. No request is too much and they were quick to work with us on an ever changing project plan including liaising with Council. We highly recommend them, they looked after us wonderfully especially around a tight sales campaign and deadlines! Thank you guys, much appreciated!

Matt, Bentleigh

The job is already complete. They were fantastic from start to finish. Highly recommended.

Nick, Highett

We engaged Concrete Gem Services to complete our driveway and pathways to our new home. They were a pleasure to deal with and very reliable. They understood what we wanted and we were extremely happy with the end product. Their quality speaks for itself. Would highly recommend their services.

Marion, Plumpton

Meg, Phil and their team successfully delivered a four-unit site completing garage floors, driveways and crossovers. Professional at all times. Concrete Gem Services provided excellent customer service and quality workmanship within tight deadlines.

Paul, Bentleigh

The job was completed by Concrete Gem Services. They were responsive and the quality of the work was pretty good. I am happy to recommend.

Vincent, Brighton East

Concrete Gem Services were very good. They did a great job and will definitely recommend them to others.

Tom, Hampton East

Meg and the team were very professional, easy to deal with and delivered high quality work. They were honest about what was achievable and kept us well informed of their progress.

Karen, Mount Waverley

We had a big job done by the team at GEM, and they were fantastic. Meg took the time to explain the job, answer all our questions, and communicate changes (due to crappy weather). Couldn't have asked for better tradies. Highly recommended 🙂

Tanya, Croydon

Efficient, professional, and get the job done properly. Keeping the client informed throughout the whole progress. Friendly customer service, highly recommended!

Doni, Mount Waverley